Enterprise Car Rental Information

Instructions for pick-up: 

Upon arriving at the arrivals hall, please proceed by following the signs leading to the rental car area. Visit the counter to obtain your rental contract, and then follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle service required.

 

You can contact Enterprise Naples airport location at +39 081 751 8899

 

Drop-off instructions: 

Please seek clarification on drop-off instructions from the car provider when picking up the vehicle.


Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from Enterprise Rent-A-Car at Naples airport

 
  • Book in Advance 
  • To secure the best rates and ensure availability, it's recommended to book your rental car in advance, especially during peak travel seasons.
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  • Choose the Right Vehicle
  • Consider your travel needs, such as the number of passengers and luggage, when selecting the size and type of vehicle. Enterprise offers a variety of options from economy cars to SUVs.
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  • Check Rental Requirements 
  • Ensure you meet Enterprise's rental requirements, including minimum age, driver's license validity, and any additional documents or fees required by the company.
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  • Review Insurance Coverage
  • Understand the insurance coverage options offered by Enterprise, including liability coverage, collision damage waiver (CDW), and theft protection. Determine if you need additional coverage or if your existing insurance or credit card provides adequate coverage.
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  • Inspect the Vehicle 
  • Before accepting the car, thoroughly inspect it for any pre-existing damage or issues. Note any scratches, dents, or other damages on the rental agreement to avoid being held responsible for them upon return.
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  • Familiarize Yourself with the Vehicle
  • Take some time to familiarize yourself with the car's features, controls, and operation before driving off the lot.
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  • Understand Fuel Policies
  • Be aware of Enterprise's fuel policies, whether it's a full-to-full or pre-purchase fuel option. Choose the option that best suits your travel plans to avoid additional charges.
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  • Return on Time
  • Return the rental car on time to avoid late fees. Enterprise typically allows a grace period, but returning the car late may result in extra charges.
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  • Refuel Before Returning
  •  If you opted for a full-to-full fuel policy, remember to refuel the car before returning it to avoid refueling charges from Enterprise.
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  • Keep Contact Information Handy
  • Keep Enterprise's contact information readily available in case you need assistance or have any questions during your rental period.
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Enterprise Rental Conditions

 
  • Driver Requirements

    The minimum age for renting a car is 19 years old. For Compact, Standard, Intermediate, Minivan, Compact Special, and SUV car groups, the minimum age is 21. For Luxury, Premium, Fullsize, and Special car groups, the minimum age is 25. Drivers under 25 may be subject to a young driver fee. There is no maximum age limit, and no senior driver fee is applied. Additionally, the driver's license must have been issued by authorized authorities at least 1 year prior to the rental start date.
 
  • Deposit and Deductible Policy

    Upon vehicle collection, customers are required to settle the rental fee along with a deposit. The exact deposit sum is established at pickup, depending on the chosen vehicle category. 
 
  • Payment Policy

    Upon picking up the rental vehicle, customers must settle the rental fee and provide a deposit. Both payments and deposits are accepted via MasterCard or VISA credit cards. Notably, only cards issued in the primary driver's name will be accepted. However, forms of payment such as Visa Electron, cash, checks, Diners Club cards, debit cards, and prepaid cards are not accepted for payment or deposit.
 
  • Optional Extras and Services

    Special equipment offered includes a GPS Navigation system, a Baby seat (for infants up to 1 year of age), a Child seat (for children aged 2-4 years), a Booster seat (for children aged 4-10 years), and Winter tires. The prices for these additional items can be found on the booking page.
 
  • Fuel Policy

    The vehicle is provided with a predetermined fuel level and must be returned with the same amount to avoid additional charges. Diesel vehicles are available for an extra cost.

FAQ's

Enterprise Rental Services at Nepals airport FAQs

    The Enterprise Rent-A-Car rental  is located at Apt Capodichino, Viale Comandante Umberto Maddalena, 21, 80144 Napoli NA, Italy

    Phone: +39 081 751 8899

    Enterprise car rentals at Naples Airport typically accept credit cards for both payment and deposit, although policies may differ. Debit cards may be accepted with additional stipulations. For precise details, it is recommended to inquire directly with Enterprise or the Naples Airport location.

    Certainly, a deposit is usually necessary when renting a car from Enterprise Rent-A-Car at Naples Airport. The amount may vary based on factors like the chosen vehicle category and additional services selected. It's best to verify the deposit requirements by contacting Enterprise directly or reviewing their Naples Airport rental guidelines.

    Indeed, Enterprise car rentals at Naples Airport typically permit additional drivers, subject to conditions and fees. This may involve meeting age and licensing requirements, as well as potentially incurring an extra daily fee. For specific details, contact Enterprise directly or review their Naples Airport rental policies.

    Yes

    All renters must provide valid photo identification, such as a driver's license, passport, or ID card.

    Typically, the average daily cost for renting a car from Enterprise Rent-A-Car at Naples Airport is €10.

    The Mini category, featuring vehicles like the Fiat Panda or similar models, is the rental car type most commonly selected by customers from Enterprise Rent-A-Car at Naples Airport.

    Yes

Enterprise Return and Extension Policies

    To drop off your Enterprise rental car at Naples Airport, follow the signs for "Car Rental Return" as you approach the airport. These signs will direct you to the designated rental car return area. Once there, park your vehicle in the designated Enterprise parking area and ensure you have removed all your personal belongings from the car. After parking, proceed to the Enterprise rental counter to return the keys and complete any necessary paperwork. If you have any questions or need assistance, feel free to ask the Enterprise staff at the rental counter or

    Certainly! Enterprise typically offers after-hours drop-off options at Naples Airport for returning rental cars. Similar to other rental car companies, Enterprise has established procedures to accommodate customers returning vehicles outside of regular business hours. These procedures often involve parking the car in a designated area, locking it, and depositing the keys in a secure dropbox or specified location provided by the rental company.


     

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