Alamo Car Rental Information

Pick-up instructions: 

Upon arriving at the arrivals hall, please proceed to the rental car area following the designated signs. Head to the Alamo counter to obtain your rental contract. Follow the provided instructions to walk to your vehicle located in the second-floor rental car park—no shuttle is required.

 

You can contact Alamo Naples airport location at  +39 081 751 8899

 

Drop-off instructions: 

Please confirm drop-off instructions with the car provider during the pick-up process.

Business hours:

Sunday

08:00 AM - 23:00 PM

Monday

08:00 AM - 23:00 PM

Tuesday

08:00 AM - 23:00 PM

Wednesday

08:00 AM - 23:00 PM

Thursday

08:00 AM - 23:00 PM

Friday

08:00 AM - 23:00 PM

Saturday

08:00 AM - 23:00 PM

Tips for renting a car from Alamo Rent-A-Car at Naples Airport

 

  • Book in Advance
  • Secure your rental car reservation in advance to access better rates and ensure availability, especially during peak travel seasons.
  •  
  • Compare Prices
  • Compare prices from different rental car companies to find the best deal. Use online booking platforms or directly visit Alamo's website for competitive rates.
  •  
  • Choose the Right Vehicle
  • Select a vehicle that suits your needs and preferences. Alamo offers a variety of options, including economy cars, SUVs, and luxury vehicles.
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  • Check Rental Requirements
  • Ensure you meet Alamo's rental requirements, including age restrictions, driver's license validity, and any additional documents or fees required.
  •  
  • Review Insurance Options
  • Understand Alamo's insurance coverage options, including liability coverage, collision damage waiver (CDW), and theft protection. Determine if additional coverage is needed or if your existing insurance or credit card provides adequate coverage.
  •  
  • Inspect the Vehicle
  • Before accepting the car, thoroughly inspect it for any pre-existing damage or issues. Note any scratches, dents, or other damages on the rental agreement to avoid being held responsible for them upon return.
  •  
  • Familiarize Yourself with the Vehicle
  • Take some time to familiarize yourself with the car's features, controls, and operation before driving off the lot.
  •  
  • Understand Fuel Policies
  • Be aware of Alamo's fuel policies, such as whether it's a full-to-full or pre-purchase fuel option. Choose the option that best suits your travel plans to avoid additional charges.
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  • Return on Time
  • Return the rental car on time to avoid late fees. Alamo typically allows a grace period, but returning the car late may result in extra charges.
  •  
  • Refuel Before Returning
  • If you opted for a full-to-full fuel policy, remember to refuel the car before returning it to avoid refueling charges from Alamo.
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  • Keep Contact Information Handy 
  • Keep Alamo's contact information readily available in case you need assistance or have any questions during your rental period.
  •  
  • Review Policies and Charges 
  • Before finalizing your reservation, review Alamo's rental policies, including cancellation policies, additional driver fees, and any other charges that may apply.

Alamo Rental Conditions
 

  • Driver Requirements

    Alamo Rent-A-Car at Naples Airport has specific age requirements for renting vehicles. The minimum rental age is 19 years but varies by vehicle group. For some car groups, renters must be at least 21 years old, while for others, the minimum age is 25. Renters under 25 may incur a young driver fee. There is no maximum age limit, and no senior driver fee is applied. The driver's license must have been issued at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy

    Upon vehicle pickup, customers must settle the rental amount and provide a deposit. The specific deposit is determined during pickup based on the selected vehicle type. 
 
  • Payment Policy

    Upon vehicle pickup, customers must complete the rental payment and provide a deposit. Both the payment and deposit can be processed using MasterCard and VISA credit cards; however, only cards issued in the primary driver's name will be permissible. Forms of payment such as Visa Electron, cash, checks, Diners Club cards, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services

    The available special equipment includes a GPS Navigation system, Baby seat (for infants up to 1 year of age), Child seat (for children aged 2-4 years), Booster seat (for children aged 4-10 years), and a Toll pass/E-toll device. Prices for these extras can be viewed on the booking page.
 
  • Fuel Policy 

    The vehicle comes with a specific fuel level and must be returned with the same amount to avoid incurring extra charges. There is an additional fee for diesel vehicles.

FAQ's

Alamo Rental Services at Naples airport FAQs

    The Alamo Rent-A-Car rental is located at Viale Comandante Umberto Maddalena, 21, 80144 Napoli NA, Italy

    Tel: +39 081 751 8899

    Generally, Alamo car rentals at Naples Airport usually accommodate both credit and debit cards. However, it's important to meticulously examine Alamo's payment policies and card acceptance criteria, as they may involve specific stipulations. It's vital to ensure that the card is registered in the primary driver's name and contains adequate funds for the rental and deposit.

    Certainly, Alamo typically requires a deposit when arranging a car rental at Naples Airport. The exact deposit amount may vary depending on factors such as the selected vehicle type and any additional equipment or services included. It's recommended to reach out to Alamo directly or refer to their specific rental policies for Naples Airport to confirm the precise deposit requirements.

    Certainly, Alamo car rentals at Naples Airport usually permit an additional driver. However, there might be particular requirements or fees linked to including an extra driver in the rental agreement. It's advisable to directly contact Alamo or review their rental policies to comprehend any conditions or charges associated with adding an additional driver at Naples Airport.



     

    Yes

    To rent an Alamo car at Naples Airport, you typically need the following documentation: Driver's License, Driver's License, Reservation Confirmation, Additional Driver's Information.

    On average, a rental car from Alamo Rent-A-Car at Naples airport costs €19 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Mini category, featuring vehicles like the Citroen DS3 or similar models, is the rental car type most commonly selected by customers from Alamo at Naples Airport.

    Yes

Alamo Return and Extension Policies

    To drop off your Alamo rental car at Naples Airport, follow the signs indicating "Car Rental Return" as you approach the airport vicinity. These signs will guide you to the designated rental car return area. Once there, park your vehicle in the designated Alamo parking area and ensure all personal belongings are removed from the car. After parking, proceed to the Alamo rental counter to return the keys and complete any necessary paperwork. Should you have any questions or require assistance, feel free to ask the Alamo staff at the rental counter or contact their customer service for guidance.

    Services outside of regular business hours are not provided.The grace period, allowing the customer to guarantee the car during regular working hours even if they are running late for pickup, is 29 minutes.

    Absolutely! Should you opt to return your car to a location different from your initial rental location, the company will coordinate the return of the car to its original site. As a result, a one-way charge is applied to offset the related expenses.

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